What is one step to take if you suspect drink spiking has occurred?

Taking customer concerns seriously is crucial when there is a suspicion of drink spiking. This step underscores the importance of acknowledging the potential harm and danger to the individual involved. By taking their concerns seriously, you not only validate their experience but also create an environment where patrons feel safe and supported.

Addressing the situation promptly can enable appropriate actions to be taken, such as monitoring the individual’s wellbeing, ensuring that they receive necessary assistance, and possibly involving law enforcement if needed. Involvement of staff and security may also be warranted to help manage the situation. This empathetic approach can be vital in protecting the health and safety of all patrons in the establishment.